Privacy Policy
Privacy Policy – Langford English College
Langford English College (“we”, “us”, “our”) is committed to protecting the privacy and security of our students, website visitors, and all individuals with whom we interact. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth).
By accessing our website at www.langford.edu.au or engaging with our services, you agree to the practices outlined in this policy.
1. Information We May Collect
We may collect personal and sensitive information including:
- Identity Information: Full name, date of birth, nationality, gender
- Contact Details: Email address, phone number, residential/mailing address
- Educational Records: Academic history, enrolment information, progress reports
- Visa and Immigration Details (for international students)
- Technical Data: IP address, browser type, location data, device type
- Other Relevant Information: Emergency contact details, preferences, employment details if applicable
2. How We Collect Your Information
We may collect your personal information:
- Directly from you when you complete online forms, applications, or correspond with us
- When you apply for or enroll in a course
- Through automated technologies like cookies when you interact with our website
- From authorized third parties, such as education agents or government bodies (e.g., the Department of Home Affairs or CRICOS)
3. Use of Your Information
Your personal information may be used to:
- Process applications and manage course enrolments
- Provide you with educational services and support
- Communicate important information regarding your study or our institution
- Fulfill obligations under Australian education and migration law
- Improve our website functionality and services
- Comply with audit and reporting requirements to regulatory authorities
4. Disclosure of Your Information
We may disclose your personal information to:
- Government departments, including immigration and education regulators
- Registered education agents and representatives
- Third-party service providers (e.g., IT support, marketing platforms, student management systems)
- Accreditation and licensing bodies
- Law enforcement or legal authorities as required by law
- With your consent or as permitted by the Privacy Act
5. Cookies and Website Tracking
Our website uses cookies and other tracking technologies to:
- Enhance user experience and website functionality
- Monitor traffic and site usage statistics
- Display relevant advertising or course content
You can modify your browser settings to manage or disable cookies. However, this may affect site functionality.
6. Data Security
We take reasonable measures to secure personal information through encryption, secure storage, and access control systems. While we use best practices to safeguard your information, no system is fully immune to cyber threats.
7. Your Rights and Choices
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Withdraw consent where applicable
- Opt out of non-essential communications, including marketing
To exercise these rights, please contact us using the details provided below.
8. Third-Party Websites
Our website may contain links to third-party websites for your convenience. Langford English College is not responsible for the privacy practices or content of these sites.
9. International Data Transfers
While we primarily store data within Australia, certain service providers may process data internationally. In such cases, we ensure appropriate safeguards in line with Australian privacy legislation.
10. Policy Updates
This policy may be updated periodically. All updates will be published on our website with the new effective date. We encourage you to review it regularly.
11. Contact Us
If you have any questions, requests, or concerns about our privacy practices, please contact:
Langford English College
Level 8, 190 Queen Street, Melbourne VIC 3000
Email: enquiries@langford.edu.au
Phone: 1300 271 796
Business Hours: 9:00 AM – 5:00 PM, Monday to Friday
Last Updated: 1st July 2025